We are the most preferred Recruitment Process Outsourcing Companies in India when it comes to delivering the right talent pool on board. We associate with you to become your strong partner in internal recruitment functions. As reputed RPO service providers we manage the entire recruiting/hiring process which starts right from job profiling, screening CV’s, scheduling & conducting interviews till we get the perfect resource on board. Our robust and committed RPO services are delivered with a lowest Turn-Around-Time (TAT) and also empower you with good quality candidate pool. We are of the strong belief that an ideal recruitment process should be designed to boost up clients hiring process and yield productive quality deliverables.
WHAT TO LOOK FOR IN AN OFFSHORE RECRUITING PARTNER?
Selecting a RPO partner can at times be a confusing task. The “sales pitches” of many RPO service providers sound suspiciously similar. Oftentimes, these “me too” firms end up competing almost solely on price. This can be dangerous because below a certain price point, it becomes difficult to achieve a dual benefit; viz: fetching quality candidates at a very low rate.
Recruiting is not a commodity business. It would be foolish to hire an internal recruiter considering solely the cost of the recruiter and with no regard to the recruiter’s capabilities and experience. This factor also holds true while selecting a RPO firm.
The checklist below outlines thing to look for when selecting a RPO firm. With careful due diligence in selecting a partner, the promises of recruiting firm is likely to be realized. We have listed some challenges that typically arouse with RPO firms and things that one needs to ascertain.
CHALLENGE - RECRUITERS WHO ARE NOT TRAINED
Solution - At times, recruiting firms work on low margins and some cannot afford to hire experienced recruiters or provide training. Insist on RPO firms who provide bio’s of their recruiters. Verify that the recruiters have received training and be skeptical of firms that claim to provide on the job training.
CHALLENGE - RECRUITERS WHO DO NOT SPEAK CLEARLY
Solution - Before you shortlist a RPO agency, insist on speaking with their recruiters. Verify that the recruiters have received voice and accent neutralization training.
CHALLENGE - RECRUITERS WHO DO NOT UNDERSTAND THE NUANCES OF AMERICAN BUSINESS
Solution – Dealing with US or abroad clients require understanding of their accent and business culture. Some recruiters will not understand the urgency of American business or the importance of committed delivery. Some will be hesitant to say “no” or “I do not understand” to an American client. Verify that the outsourced recruiters have experience working with Americans and training in American business practices.
CHALLENGE - RECRUITER TURNOVER
Solution - Turnover of recruiters in India is extremely high and can undermine performance. High turnover is mostly caused by the enormous demand for experienced international recruiters. Other reasons include health problems from working the nightshift, proposals for arranged marriages that stipulate no nightshift jobs, and leaving a job to take care of an ailing family member – even when the ailment is not life threatening. The level of turnover is much lower in offshore firms that offer their recruiters higher pay and better opportunities to learn and advance professionally. Ask your offshore firm about their recruiter attrition rates and retention programs.
CHALLENGE - LACK OF PROCESSES
Solution - The RPO firm should have well-established processes starting new clients, monitoring recruiting performance, and tracking the progress of each job order. Ask detailed questions about the work process and make sure there is experienced management overseeing the recruiting team.
CHALLENGE - POOR INFRASTRUCTURE
Solution - Effective RPO services is not possible without quality infrastructure for both voice and data. Talk with your associate and confirm whether the voice quality is acceptable; and ensure that they have redundant ISPs in case of an outage.
CHALLENGE – CONFLICTS OF INTEREST
CHALLENGE - DISREPUTABLE COMPANIES
Solution - Some RPO firms, especially those competing on price, will cut corners. Some common dishonest practices include billing “dedicated” recruiters to more than one account, not fully staffing teams that are supposed to have multiple recruiters, not providing backup recruiters when recruiters are absent, and submitting candidates to multiple clients (be especially leery if the firm has its own US staffing agency). Make sure that your agreement is with a US firm in case there is a need to enforce disputes.
CHALLENGE - CONTRACT TERMS
Solution - Some firms insist on long-term contracts that provide little recourse if performance is not acceptable. Look for firms with flexible contract terms.